Beyond the frontier model: Why enterprises need AI that thinks like them
In a world where knowledge is commoditized, what really distinguishes your business from everyone else’s? Put simply, business leaders need to find a way to preserve their special sauce – their unique approach to problem solving, client experience and overarching value proposition – in a world where technology is increasingly commoditizing the execution of core operational tasks. Overcoming that hurdle requires a fundamental rethink of the AI value equation away from basic productivity and accuracy goals, toward a focus on better judgement, encoded and scaled based on each business’s unique operating model. The bigger AI challenge today is the cultural one. Before any AI model can be fully integrated into enterprise workflows, it needs to be able to think like an employee. Based on my experience working with dozens of financial services, insurance and healthcare leaders, I’m seeing a…
